We performed a comparison between IBM Robotic Process Automation (RPA), Redwood Software - Finance Automation Edition, and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
"IBM Robotic Process Automation is very easy to use."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The solution's ease of use is its most valuable aspect."
"The solution is very user-friendly."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"The feature I found most valuable is the TCO."
"The quality is great! It's very strong and has a very strong platform."
"The solution’s performance is good."
"The out-of-the-box finance modules within the Redwood Finance framework help to speed up the process, versus designing and writing generic BOT code."
"Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each transaction. It creates an audit trail of the entire process execution. It is a really good feature. This eliminates the need for extra coding or report generation. The audit report is readily available within the tool itself."
"So the best thing is ease of use."
"Its ease of use is valuable. For building an application, if I give this product to a newbie, he or she would be able to easily use it and build an application with minimum knowledge. No extra training is required. Its features are self-explanatory, and anyone can understand them, which is the main feature of this product."
"The Task Mining is one feature that is very helpful to any business analyst. I do business analysis, and the info that I produce goes to our UiPath team to develop automations."
"The ability to use APIs within UiPath is really helpful. The web scraping is really great. It's so easy to use, it's very intuitive, and it's usually pretty consistent. When web pages change you need to update it, but it makes it quick. If you need to do another quick process, it's really easy to get it quickly and set something up. I can just scrape data from a website and save it somewhere."
"I like the Orchestrator and the AI Center. The AI Center has many pre-trained trained models you can adapt to your requirements."
"The Orchestrator is quite good because it is a one-stop shop where you can run robots after creating them using Studio. You can create queues, monitor the bots, and if there are any issues then you can debug them at the Orchestrator level."
"What I found most valuable in UiPath is that it's easier to set up than other tools. It also helps reduce human error and is a scalable solution."
"The most important and valuable feature of UiPath is the ease of creating automations. It's a workflow-based model. End-to-end coverage is, no doubt, very important, because when you use a fragmented solution, the overall process flow becomes shaky. UiPath has the required capabilities to create an end-to-end solution for a business case."
"Excel automation is extremely reliable. Excel integration is one of the top features that I have been using. We also have a feature called Document Understanding for processing the PDF format of an invoice by a bot. It has the capability to scan an invoice and then pick out the required fields, such as the name of the vendor, the details of the products being sent, or the cost of the product."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"The users should be allowed to create folders in Control Center."
"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."
"IBM Robotic Process Automation should be more stable."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"We would like a decreased need for customer support."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"would like to see AI integration for automation in future releases. Post-automation, I envision a generative AI model. If I could ask the bot questions like the number of invoices or their current status, it should be able to provide answers directly."
"Mapping the process steps to an existing R2R process quickly would be a definite step forward."
"The room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything."
"In future releases, we would like to see more drag-and-drop, and more out of the box AI."
"For UiPath Orchestrator and Studio, if I want to watch the performance of my machines at a specific time or time range, there is no option for that. There are options for one day or week, but there is no option to specify a date such as from Nov 1 to Nov 3. This option should be there for queues and monitoring."
"The pricing could be more transparent. Overall, I think the pricing is fine, but they keep changing it. It should be more structured. They don't have to tell us what their pricing is, but they should publish how the product is broken down."
"The setting up of the cloud was a little bit confusing for us. We expected someone to walk us through that process and we just did it ourselves and weren't sure if we were doing it right."
"I would like them to continue to build and make Studio easier to use for non-technical people."
"I would like to see more AI features with data classification and computer reason. I think it would be great to have more features in full monitoring robots."
"One of the things we're struggling with it how to project how many robots we need to do these processes, so better documentation or assistance in this regard would be useful."
"Templates had to be created for different formats."
More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →
More Redwood Software - Finance Automation Edition Pricing and Cost Advice →
