- General ease of deployment
- Call recording
- Call queuing
3CX Phone System has made the way we handle our calls much more efficient.
More granular management of call recording is needed. Also, the option to set to record all calls on the system with an option to opt an extension out rather than the current method where you have to select each extension individually.
We have used 3CX for about six years.
We've had no issues deploying it.
The system has had no stability issues since we started using it.
It has scaled to our needs without a problem.
The customer service is excellenTechnical Support:
The Tech Support is excellent.
We used a Linksys Voip solution that was cumbersome and difficult to use.
When we switched over to 3CX we had our system up and running in a matter of hours. With a background in computer networking rather than telecoms I found this very straightforward.
We did this all in house.
Pricing is scalable depending on the size of your organisation. Upgrades are simple and you get the same features whether you are a small business or corporate setup.
I would highly recommend 3CX to anyone, and I believe it to be the best option out there.