3CX Review

We can have on the fly video conferences and full presence on mobile devices.


Valuable Features:

Integrated Web Meeting and Video Conferencing with mobile app is a big sales feature. The ability to remotely connect users on their smartphone 3CX app to the corporate phone system , and also have full presence and video is compelling.

Improvements to My Organization:

On the fly video conferences and full presence on mobile devices

Room for Improvement:

It would be great if the web meeting functionality could be extended to enable users to call standards-based video conferencing systems. The ability for a user to dial a room based video conferencing system (I.e. Polycom, Cisco, Avaya Scopia,etc.) from the 3CX webmeeting application would be a useful improvement.

Deployment Issues:

We've had no issues with the deployment.

Stability Issues:

The stability had improved with v14 when compared to earlier versions.

Scalability Issues:

It scales to our need.

Other Advice:

Although 3CX is a very flexible and generally easy to deploy solution, the biggest advice would be to ensure you have a solid IT network in place prior to implementation. Having the proper switches, gateways, phone sets, bandwidth and cabling infrastructure in place is important to ensuring the successful implementation of 3CX.  

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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