3CX Live Chat Review

With a super easy web interface, I can easily up-skill IT engineers to provide support to our 3CX customers.

Valuable Features:

It is a highly flexible and easy to use platform which offers many benefits to our customers. We also use it for our own internal communications as we have found it to be superior to all other phone system platforms we have tried. Without a doubt 3CX is our phone system of choice.

Improvements to My Organization:

With 3CX running on Windows and having a super easy web interface I can easily up-skill IT engineers to provide support to our 3CX customers. It's so well documented and offer regular training opportunities which enables us to keep pace with the latest developments.

Room for Improvement:

Bluetooth audio support for 3CX IOS app is needed.

Update!! This is working now! 

Deployment Issues:

There were no issues with the deployment.

Stability Issues:

There have been no stability issues.

Scalability Issues:

There have been no issues with scaling it.

Initial Setup:

If you follow the deployment guides all will work well.

Other Advice:

If your business does not have an internal IT department, find a trustworthy 3CX partner to assist with your installation.

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're a reseller.
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