A10 Networks Thunder ADC Review

Seamless and robust and gives us one less thing to worry about

What is our primary use case?

We use it to load-balance the website.

How has it helped my organization?

It's seamless.

The solution has made things easier in terms of operations efficiency It's one less thing to worry about. It just sits and it runs. 

What is most valuable?

We don't use many of the features. We're just using the basic ADC features. We're not really using anything particularly extensive on them. They sit and work most of the time. 

The ease of use is very good. It's very robust. It just sits and works. We forget that it's there a lot of the time.

What needs improvement?

The user interface is what people complain about most of the time, particularly if they don't use it very often. Then they complain that it's a bit clunky. It works from an ADC point of view, but the interface is a bit clunky.

For how long have I used the solution?

We've been using it for about eight years.

What do I think about the stability of the solution?

It's rock solid. It just sits and works. That's the way you want it.

What do I think about the scalability of the solution?

It's definitely scalable. We've not had any problems. I'm looking at the CPU graphs and it's not bothered at the moment.

How are customer service and technical support?

The support is very good. They're very responsive if we ever have any problems. That was what drew us to them in the first place.

Which solution did I use previously and why did I switch?

Prior to this one, we had another Thunder ADC. Before that, we didn't really have a requirement for an ADC. This was the first one we ever had. We've did have some free, software-based ones in the past. But when it became a bigger requirement, we ended up with ADC.

How was the initial setup?

The initial setup was straightforward because we had an A10 engineer who came onsite and helped set it up for us. It wasn't plug-and-play. We did have to have some engagement. The deployment took a couple of days. We have continued adding more and more services onto it.

We put it in primarily for Exchange, to do some load-balancing at the time. These days, if we put it in, we'd have a lot more change-control to go through, but back in those days we just put it in, set it up, and away it went.

What's my experience with pricing, setup cost, and licensing?

There aren't any licensing costs associated with it. It's just an appliance and you get all the licenses with it.

Which other solutions did I evaluate?

We looked at Kemp and there was another one, but it was about ten years ago. We went with A10 because of price and support.

What other advice do I have?

Do research. I'd probably look at virtual appliances if I was going forward. One thing we could do with is a proper Dev and Test environment, which we don't have. I would have had some virtual appliances for Dev and Test. We did talk about that, but we haven't gotten around to doing it.

There are about ten of us who use it from a management point of view. But all the staff and students benefit from it.

It requires two or three people for maintenance.

We don't have any specific plans to increase usage. A lot of things might be going to the cloud, so there might be less use going forward.

I would give it an eight out of ten because it sits and works, it's robust. But the interface could do with a bit of work.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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