Accedian Skylight Review

It permits me to quickly identify the source of performance slowdowns, saving precious time analyzing.


What is most valuable?

The Performance feature is the one I use the most because it permits me to quickly identify the source of performance slowdowns.

How has it helped my organization?

Performance Vision saves time diagnosing performance problems. It also anticipates where investment is needed by pointing to the infrastructure limitations.

What needs improvement?

The licensing of the virtual pollers is problematic because they are attached to the physical ESX on which they are installed. An ESX fleet can quickly become overloaded with data so we do not see everything all the time. It still lacks integration with a RADIUS server so we have to do without creating local accounts.

For how long have I used the solution?

I have worked with the SecurActive solution for six to seven years (first as NSS then Performance Vision).

What was my experience with deployment of the solution?

No, the deployment is very simple.

What do I think about the stability of the solution?

Not to date. It does it’s job.

What do I think about the scalability of the solution?

We have not had big changes with our system in recent months.

How are customer service and technical support?

Customer Service:

It is very good. We have had quick access to developers in case of problems.

Technical Support:

It is very good. We have had quick access to developers in case of problems.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial configuration is very simple. There is a little information you need to understand to render the solution operational, only the time it takes to receive traffic, but it still requires a good mastery of the infrastructure to customize the product and analyzse the data.

What about the implementation team?

The product was implemented with the aid of SecurActive who have a good level of expertise with the solution.

What was our ROI?

It is difficult to evaluate, but what is certain is that the solution saves precious time in analyzing our slowness problems.

What's my experience with pricing, setup cost, and licensing?

I do not know the cost of installation as it was installed on my arrival. The cost using it is difficult to determine as the product mainly saves time. You do need to keep up to date with the product, approximately half an hour per month.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is important to customize the product so that the data that is provided is relevant.


Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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