Accedian Skylight Review

Setup is easy to understand and can fit into most network scenarios

What is most valuable?

Ease of use; can literally diagnose an issue in about four clicks.

How has it helped my organization?

Root cause analysis and speed of application performance analysis is faster.

What needs improvement?

Support for more VoIP systems, Avaya, etc.

What was my experience with deployment of the solution?

Very easy to deploy.

What do I think about the stability of the solution?

Product is very stable.

What do I think about the scalability of the solution?

Product scales well.

How is customer service and technical support?

Good level of technical support from vendor.

How was the initial setup?

Setup was easy to understand and can fit into most network scenarios.

What's my experience with pricing, setup cost, and licensing?

Good value for money paid.

Which other solutions did I evaluate?


Disclosure: My company has a business relationship with this vendor other than being a customer: We resell Performance View and use it as an analysis tool.
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