AccessData FTK Review

It can analyse various types of mobile phone forensic images

What is most valuable?

  • It can analyse various types of mobile phone forensic images.
  • The ease of use of the product.

How has it helped my organization?

It is our main analysis software.

What needs improvement?

Link files and external devices are lacking. We use other software in conjunction with FTK to conduct these type of investigations.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Sometimes, but not very often.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We used EnCase years ago. We switched because FTK met our requirements.

How was the initial setup?

The setup is straightforward as long as you read the notes on the install.

What's my experience with pricing, setup cost, and licensing?

It is costly, but worth it.

Which other solutions did I evaluate?

I am unable to answer this. The product (previous version) was in use before I joined the company.

What other advice do I have?

Ensure that their computers/servers meets the minimum requirements or else they will battle to work with the software.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We supply services to some of their other clients in Africa and Middle East.
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