Acronis Backup Cloud Review

A stable system with a good user interface

What is our primary use case?

I use Acronis Backup as my disaster recovery solution.

What is most valuable?

The most valuable feature is disaster recovery.

The user interface is very good.

What needs improvement?

Technical support needs to be improved because they do not respond in a timely fashion.

For how long have I used the solution?

I have been using Acronis Backup Cloud for about three years.

What do I think about the stability of the solution?

I have had no issues with respect to stability.

What do I think about the scalability of the solution?

There was no problem with scalability. We have about 12 users and we plan to increase our usage in the future.

How are customer service and technical support?

I am not satisfied with the technical support from Acronis. They do not respond in time.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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