Acronis Backup Review

Almost eliminated our need for tape backup but error messages, logs, and reliability have room for improvement.


Valuable Features

Backups of servers while they are running.

Improvements to My Organization

Almost eliminated our need for tape backup.

Room for Improvement

Error messages, logs, reliability.

Use of Solution

5 years.

Deployment Issues

Not during initial deployment but, most upgrades go poorly. Pushing the agent did not work. We had to install it manually on each server.

Stability Issues

Yes, product has been very unstable since version 10 and all versions since then.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

Great.

Technical Support:

Average to poor.

Previous Solutions

Switched away from tape backups

Initial Setup

Pushing the agent did not work. We had to install it manually on each server.

Implementation Team

In-house.

ROI

2 to 3 years.

Pricing, Setup Cost and Licensing

Not available at this time.

Other Solutions Considered

We liked Acronis true image a lot, so we did not evaluate other vendors.

Other Advice

Purchase Veeam, do not buy Acronis.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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