Acronis Backup Review

I ​can make a complete image of an operating system and its applications.

What is most valuable?

I can make a complete image of an operating system and its applications, then reduce the time to resolve a trouble, or deploy it again to another Windows system on the same or a different piece of hardware.

How has it helped my organization?

The deployment of operating systems to new or repaired systems is much faster than before. The strongest enhancement for us is that we have sped up our response to our users.

What needs improvement?

Adding a physical storage appliance would be very good, as would the placement of massive HDD to generate the boot CD. It would nice if it was more accessible and enlarging the option to not have an agent such as on hypervisors, VMware, and others. This would mean we could avoid installing an agent on the virtual machines.

For how long have I used the solution?

I used the Advanced Server and VMware Server for around two years, and Advanced Workstation for one year.

What was my experience with deployment of the solution?

When we would perform a restore and inject the drivers, sometimes the OS would restart.

What do I think about the stability of the solution?

The stability could be compromised if there's no program or scheduling of Windows updates. Without these, you may generate poor or incorrect Acronis system.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

It's very good.

Which solution did I use previously and why did I switch?

We upgraded from Acronis 7 as we upgraded the systems from Windows 2000 and XP to Windows 7 and Server 2008.

How was the initial setup?

It was straightforward as the the admin control was easy to understand when performing the install.

What about the implementation team?

I performed the install myself.

What was our ROI?

I have been able to recover all my costs associated with the installation.

Which other solutions did I evaluate?

  • Veritas
  • Arcserve

What other advice do I have?

It's not complex but it is necessary that IT or the user has definite idea of what they want from backup system.

Which version of this solution are you currently using?

11.5 - - Acronis Backup Advanced
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
The most valuable feature is its consistency.
It actually does its job very well and has interesting capabilities, but it has the most awful interface.
This is a full software so deployment time is very quick.
The web-based interface makes it easy to use.
One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device.
The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware.
It's always stable. It's very good, useful, and user-friendly.
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