Acronis Disaster Recovery Review

Reasonably-priced, easy to use, and scales to all requirements


What is our primary use case?

In my previous company, we used Acronis to provide an on-cloud backup solution for our customers.

What is most valuable?

The backup and recovery options work flawlessly.

The solution is very easy to use, with a single-click recovery.

The customer is able to scale up to any extent that they require.

The gateway option allows people to take backups from the AWS and Google cloud platforms.

What needs improvement?

In the future, I would like to see cross-platform support.

You should be able to better manage the cost involved in transferring data when there are cross-platform activities.

For how long have I used the solution?

I have been working with Acronis Disaster Recovery for about one year.

What do I think about the stability of the solution?

This product is very much stable.

What do I think about the scalability of the solution?

The scalability and availability aspects are good. This product is highly scalable, and in my previous company, we had it installed in two to three different remote locations.

We sold more than 500 licenses and each of our clients had a minimum of 40 or 50 users. There were a couple of enterprise clients with more than 200 users. In total, between all of our clients, I would say that there were more than 6,000 users.

How are customer service and technical support?

The technical support is absolutely good.

Which solution did I use previously and why did I switch?

We did use other solutions prior to working with Acronis, although they were open-source. We switched because we had to consider support, scalability, availability, and other things.

How was the initial setup?

The setup is very easy. As far as the end-user is concerned, it is just a matter of getting the client installed remotely. Overall, it is not complex, and it takes perhaps 15 or 20 minutes to install.

What's my experience with pricing, setup cost, and licensing?

This pricing is quite reasonable.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Acronis.

What other advice do I have?

In previous versions, Acronis did not support taking backups from AWS or Google Cloud. However, this option has been added and they are now able to integrate with them.

This is a good product and I feel confident recommending it to any of my customers. I would suggest that people considering it go ahead and implement it. if there are any concerns then a PoC should be able to answer them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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