<ul> <li>Analytics and Reporting </li> <li>Marketing Automation </li> <li>Social Integration </li> <li>CRM Integration</li> </ul>
Improvements to My Organization
It is now much easier for us to send and segment emails, analyze our results and make smarter decisions.
Room for Improvement
One are of improvement would be ability to use dynamic content fields. It is available, but not to the fullest extent where it would help me.
Use of Solution
No, I was up and running within 24 hours.
No, I have never had an issue.
We are a growing organization and it has been able to grow with us.
Customer Service and Technical Support
Customer Service: The customer service is likely one of the best pros of this organization. I think my account reps are wonderful and tech support is always quick and follows-throughTechnical Support: I have always been helped immediately.
Yes, we were unhappy with the overall capabilities, reporting and cost.
Pricing, Setup Cost and Licensing
There was no set-up cost, just a monthly cost based on email list.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 21 2014