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ExtremeCloud IQ Review

With minimal knowledge and experience, I was able to deploy it. We've had little issues with stability, but most were solved quickly with updates.

What is most valuable?

I've found Hive Manager to be the most valuable feature.

How has it helped my organization?

We went from a very unsophisticated wifi solution to an completely managed Aerohive setup. With minimal knowledge and experience, I was able to deploy a robust wireless solution that just works.

For me, this was basically a plug-and-play situation.

For how long have I used the solution?

We've used it for approximately 3 years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

We've had little issues with stability, but most were solved quickly with updates.

What do I think about the scalability of the solution?

There have been no issues with scalability.

How are customer service and technical support?

Customer Service:

I have had no problems with customer service.

Technical Support:

I haven't needed to use technical support

Which solution did I use previously and why did I switch?

We were using consumer-grade, unmanaged access points.

How was the initial setup?

The initial setup was straightforward. It was extremely easy to get up and running.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

Yes, we evaluated Cisco and Aruba.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Dec 15 2015

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Technology Specialist at a hospitality company with 501-1,000 employees

Highlights

It is more cost effective and gives more flexibility.

Its configuration and deployment are the most valuable.

The support organization behind this product is extremely professional.

What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything.

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Network Management Applications