ExtremeCloud IQ Review

It's nice to have a single interface to configure, troubleshoot and remediate any issues.


What is most valuable?

It's nice to have a single interface to configure, troubleshoot and remediate any issues. It has been a huge time saver, even if the interface is a little "clunky".

How has it helped my organization?

Tracking down issues is fairly easy and we're able to identify and rectify the problem from one place.

What needs improvement?

A redesigned UI with better flow and more intuition would make configuration much easier.

For how long have I used the solution?

Going on 3 years now.

What was my experience with deployment of the solution?

A little bit of a learning curve at first but with proper training and a better understanding of the system it finally clicks.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

Had some client issues, but nothing with the Aerohive equipment.

How are customer service and technical support?

Customer Service:

Customer service has been great for the most part, haven't had too many interactions with them.

Technical Support:

Level 2 support is always top notch.

Which solution did I use previously and why did I switch?

Nothing enterprise-wide, but we did use some CIsco and Linksys products for a small office roll-out.

How was the initial setup?

Initial setup was a little complex, just needed to think a little differently than with other vendors.

Which other solutions did I evaluate?

Cisco, Aruba, Meraki (before Cisco purchased).

Which version of this solution are you currently using?

6.6R1
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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