AirMagnet Survey Review

It is possibile to conduct both passive and active surveys at the same time.

What is most valuable?

  • The possibility to conduct both passive and active surveys at the same time (+ Spectrum integration)
  • The possibility with Planner to customize the antennas (and use models that are not in the AirMagnet database)

How has it helped my organization?

It’s the essential tool for conducting an audit and identifying interference sources on a wireless network and improve the channel tuning.

What needs improvement?

It would be great to have the possibility to use multiple floors on the same project (and not create a project for each map).

For how long have I used the solution?

I have used it for two years.

What do I think about the stability of the solution?

I had some crash issues due to the wireless card driver.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 8/10. I had one call with the support; they solved easily my problem.

Which solution did I use previously and why did I switch?

Before AirMagnet, I used free tools that didn’t allow be to conduct an active survey.

How was the initial setup?

During initial setup, there were some difficulties recognizing the proxim 8494 using the AirMagnet driver, so the software wouldn’t run (because the licence is tied to it).

What's my experience with pricing, setup cost, and licensing?

No support = no upgrades: Take this into consideration.

Which other solutions did I evaluate?

Ekahau is a good product, too, and more user-friendly, but AirMagnet is the reference.

What other advice do I have?

Do all your surveys with two wireless cards.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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