AirMagnet Survey Review

Provides a more accurate representation of attenuation than Cisco Prime.

What is most valuable?

  • The planner
  • Latest data on AP and antenna propagation
  • More accurate representation of attenuation than Cisco Prime

How has it helped my organization?

AirMagnet is one of two survey software tools that are recognized by the industry. We often are requested to use AirMagnet for surveys.

What needs improvement?

Compatibility with other adapters and drivers for Windows 10, and the licensing methods need improvement.

For how long have I used the solution?

I have been using AirMagnet for four to five years.

What do I think about the stability of the solution?

Often, AirMagnet will crash and you will have to reboot your laptop or tablet to start it again. Data will be lost if you haven’t saved it.

What do I think about the scalability of the solution?

Large sites are often an issue. It requires a lot of CPU and RAM.

How are customer service and technical support?

Technical support is very good. We have Gold support.

Which solution did I use previously and why did I switch?

We didn’t have any previous solutions.

How was the initial setup?

Setup was very easy; a straightforward installation and almost fully automated.

What's my experience with pricing, setup cost, and licensing?

Make sure you don’t go over one year without licensing. Otherwise, you will have to buy the full product. It’s a lot cheaper to keep it licensed.

Which other solutions did I evaluate?

We looked at Ekahau. We found it user friendly but it feels too simple. Heat maps aren’t granular. It’s great for the customer though, from non-technical point of view.

What other advice do I have?

Definitely do the training and study CWNA or CCNP Wireless.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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