AirMagnet Survey Review

We use the Multi-Floor Planner for multi-floor heat maps or for more than one heat map in one document.


What is most valuable?

I liked two features the most:

  • Multi-Floor Planner: We use it for multi-floor heat maps or for more than one heat map in one document.
  • Planner: We use it for active site surveys. This feature is also very good.

How has it helped my organization?

It has helped us a lot in a very big hospital project with five buildings, each with more than 10 floors. We had to do an active survey on site and also provide the heat map. It helped us in giving us the best results.

What needs improvement?

Last year, we had a project where the client was using Cisco 1700 series AP and they asked for a heat map. We have to select the exact model in the list provided in AirMagnet and, at that time, Cisco AP 1700 series was not present in the list provided. We have to add the device manually by adding its path and details. If the available list of APs is updated, it will be very good.

For how long have I used the solution?

I’ve used AirMagnet for almost two years.

What do I think about the stability of the solution?

No stability issues were encountered while we were using it.

What do I think about the scalability of the solution?

No scalability issues were encountered while we were using it.

How is customer service and technical support?

Customer service is very good, supportive and quick in response.

Which solutions did we use previously?

We did not have any previous solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We have our in-house team and I am involved in the team for the deployments.

What was our ROI?

ROI is always the best satisfaction that we get after the 99% accurate results.

What other advice do I have?

I definitely recommend this product because of its features, flexibility, accuracy and ease of use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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