AirMagnet Survey Review

Allows for preparation of more real designs, but needs improvement in real surveying.


What is most valuable?

The support for multi-floor surveys.

How has it helped my organization?

It allows us to prepare more real designs. Later, we validate them with actual surveys.

What needs improvement?

Less time consumed doing the real surveys.

For how long have I used the solution?

Since 2012.

What was my experience with deployment of the solution?

The main issue was when you define obstacles for the wi-fi signal, you cannot define the height of them. For example, if you have a brick wall of 1.7 meters (6 ft.) high and on top of it a 60 cm. (2 ft.) window, you are only able to define a 2.20 meters brick wall. For example, this setup is very common in schools where they prefer to have the wi-fi router outside of the classrooms.

What do I think about the stability of the solution?

In general, it is very stable, most of the issues were with Windows stability.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

An eight out of 10.

Technical Support:

An eight out of 10.

Which solution did I use previously and why did I switch?

We acquired this solution to work with Ruckus Wireless eq., the AirMagnet version that we used was a OEM for Ruckus.

How was the initial setup?

It is very straightforward to implement, the only issue is if you change wi-fi for the MAC address.

What about the implementation team?

In-house

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

This version was okay in price when it was dedicated to only one vendor. The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution.

Which other solutions did I evaluate?

Aruba and VRF Plan.

What other advice do I have?

I recommend doing a comparison between the newer version of AirMagnet and Ekahau before purchasing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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