AirMagnet Survey Review

The product is set up in a fashion that non-technical people can understand it


What is our primary use case?

The primary use is wireless network surveying.

How has it helped my organization?

The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it.

What is most valuable?

It is reliable and easy to use (user-friendly). The heat mapping, passive network surveying, and doing the heat mapping of a building's wireless network allows me to see what level of coverage an area has.

What needs improvement?

Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps.

What do I think about the stability of the solution?

We used to have issues with the software freezing up. With the latest versions in the last couple of years, the technology of the notebooks' processing capability has helped us get over the hurdle of the software freezing up because of the data input in large buildings.

How is customer service and technical support?

I have not used the technical support.

How was the initial setup?

The initial setup was fairly easy to do.

What other advice do I have?

Call the manufacturer directly and talk to them about their product.

Most important criteria when selecting a vendor:

  1. Technical functionality
  2. Competitive pricing
  3. Government pricing discounts.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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