Alcatel-Lucent OmniAccess Stellar Review

I like the voice-over WLAN QoS features but some features could be made for mobile WLAN corporate access

What is most valuable?

  • AAA with Radius and digital certificates
  • Voice-over WLAN QoS Features
  • Built-in WLAN site-survey and planning tool
  • Built-in Guess Access feature

How has it helped my organization?

We deployed them in two hospitals, they benefit from the access of users via Guest Portal and the use of VoWLAN Phones for mobile internal communication.

What needs improvement?

Maybe some features could be made for mobile WLAN corporate access and Access Point survivability when issues with the WLAN Controller and/or communication link issues.

For how long have I used the solution?

I used this solution for three years, I deployed it for several customers.

What was my experience with deployment of the solution?

Yes, some issues are related to firmware bugs or firmware instability.

What do I think about the stability of the solution?

Yes, some of them are related to VoWLAN QoS and voice stability.

What do I think about the scalability of the solution?

No, when we need to scale up, we follow the vendor instructions and directions for adding more devices of same type and some configurations in CLI.

How are customer service and technical support?

Customer Service:

9/10 and we have a great relationship with Alcatel-Lucent,

Technical Support:

Great 10. They are very commited and helpful.

Which solution did I use previously and why did I switch?

No, we studied others solutions but none of them were deployed by us.

How was the initial setup?

A little bit complex, because the devices have a big set of caveats that are mandatory to deploy.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Because of the long list of technical caveats, I would strongly advise people to take the official OmmniAcces WLAN course before deployment.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarMoshiur Rahman Khan

How did you connect OmniPCX interface with Nurse Calling System (NCS) and What is the brand name of NCS?