Alcatel-Lucent OmniAccess Stellar Review

Provides a nice, clear view of the network and WLAN

What is our primary use case?

We helped a large University in Brazil install the solution. It helps run:

  • BLS Communications
  • LinkedIn communications
  • Correspondence between University branches.

What is most valuable?

It has a full view of the organization's network and the Wireless LAN security is on the same screen. It really makes sense to have the whole solution on the same screen. In comparison, other solutions do not do this.

What needs improvement?

It needs to be faster in order to process and transmit bigger packets. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is excellent in terms of stability. 

How is customer service and technical support?

I call tech support whenever I have an issue and they respond within 24 hours.

How was the initial setup?

It is an easy installation. It takes about two days to install and implement. As long as you plan for the configuration, you are fine.

What was our ROI?

There is definite ROI with this product. This product creates a baseline of technology that will be a means to grow in five to ten years from now. By using this solution, it is an investment in the installation of that baseline. 

What's my experience with pricing, setup cost, and licensing?

We find the price comparable to other products on the market.

Which other solutions did I evaluate?

We are familiar with other systems on the market such as: Cisco, Aruba, and Huawei.

What other advice do I have?

When choosing a solution, be sure to run a proof of concept of the products you are considering. If the price is very low, be sure to evaluate why it is a lower-priced product.

**Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
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