The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support.
Room for Improvement:
Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply.
Use of Solution:
I have been using the solution for 3 months.
Alfresco was a very smooth deployment, but the Records Management module 2.2.0 needed a forced deployment: total time to deploy (without file plan setup) was less than 1 day.
No issues with stability.
No issues with scalability.
The initial setup was very simple.
We implemented in-house.
We are still evaluating the ROI.
Cost and Licensing Advice:
Daily cost is insignificant: just storage and backup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 11 2014