What is our primary use case?
The primary use case of this solution was to optimize and cleanup all the unused legacy firewall rules from multiple firewalls which was massive in terms of time and effort.
The other user case in our environment was to automate all the manual day to day firewall changes to reduce the turnaround time for application owners.
We wanted to have central visibility for our entire firewall portfolio to see the firewall flow of traffic traversing through multiple layers of firewalls.
How has it helped my organization?
Definitely with the help of this solution it made our life easier to optimize and clean up the task within a short span of time which provided the quick visibility of all the rules to be actioned.
Traffic Analyzer provided the centralized view for our IT SOC operations to focus mainly on high-risk firewall rules exposing with explicit any rules.
The other best feature is the Fire flow module which is in the process of implementation to automate the firewall rules changes along with the workflow model right from the requester to the implementer.
What is most valuable?
Both the modules of AlgoSec solution which has been on-boarded in our environment are amazing to use it as it provides a central end to end visibility of the firewall rules spanning across the multiple layers of the firewall.
It's helping our Risk and Compliance team to assess all our firewall rules periodically and help us to remain compliant.
It saves a lot of manual time especially in daily operations and increases the turnaround time for business.
It has helped us internally to provide the documentation for our auditing and reporting purposes.
What needs improvement?
AlgoSec should explore integrating more multi-vendor platforms and should be looking towards ready infrastructure for providing Infrastructure as service (IAAS) on any cloud platforms as the trend and technology is gradually moving from In House platforms to Cloud platforms.
Algosec should also be exploring the integration with the open source firewalls as well.
The GUI features of Algosec solution should be more flexible to use and adopt.
For how long have I used the solution?
We have been using this solution for one year.
What do I think about the scalability of the solution?
In terms of scalability, it's a license-based model to add license at any point of time when you have any new firewalls added in the portfolio.
How are customer service and technical support?
Customer service is good but needs more improvement to be on listening side of the customers.
Which solution did I use previously and why did I switch?
No, this is the first time we have introduced this solution.
How was the initial setup?
Our Initial setup was not so straight forward as we were exploring all the features to its depth so lots of engagement was done with OEM level to explore and implement in our environment.
What about the implementation team?
We went through local vendor support however the involvement from OEM was also huge and phenomenal.
What's my experience with pricing, setup cost, and licensing?
Definitely the simplicity to use this solution is the key factor to be a leader in this competition and the other factor is the response and support model.
Which other solutions did I evaluate?
We went through the RFP process evaluation for all the magic quadrant leaders of the market.
Which deployment model are you using for this solution?