Altaro VM Backup Review

VM backup and the item level recovery are the most valuable features


What is most valuable?

VM backup and the item level recovery are the most valuable features.

How has it helped my organization?

They are fast to restore in an emergency.

What needs improvement?

It would be nice to be able to recover the items to their original location.

For how long have I used the solution?

I have been using this solution since it was first released.

What do I think about the stability of the solution?

Sometimes, due to disk space and VSS, we have experienced stability issues.

How is customer service and technical support?

Technical support is good, i.e., if you keep up the maintenance agreement.

Which solutions did we use previously?

Previously, we were using the Veritas Backup Exec. However, we haven't used it since 2012.

How was the initial setup?

The setup was very easy, i.e., a step-by-step process.

Which other solutions did I evaluate?

We looked at Veritas Backup Exec.

What other advice do I have?

Make sure you have enough disk space, especially if you use replication. Also, as the two have managed to butt heads on occasion, causing VMs to be put into a paused state due to snapshots that haven't merged. It can then be a timely job to shut the machines down and merge them back in.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Elite Partners.
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