Amazon API Gateway Review

Good ability to proxy and has a simple user interface


What is our primary use case?

We primarily use this solution for exposing internal data sources to the internet.

What is most valuable?

The ability to proxy has been the most valuable feature.

What needs improvement?

The pricing could be better. Also, possibly better technical support services or possibly just more documentation to assist users.

For how long have I used the solution?

I've been using the solution for six months.

What do I think about the scalability of the solution?

The scalability is very good. We plan to slowly increase usage. We have a number of things we need to do with it. It won't grow substantially, but maybe to double what we've done so far.

How are customer service and technical support?

Like most Amazon services, and this one's the same, you're expected to effectively do your own support, and any other support is by emails, so it's quite limited.

If you previously used a different solution, which one did you use and why did you switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is pretty easy. Deployment only takes five minutes.

What about the implementation team?

We are an integrator, so we did the implementation ourselves.

What was our ROI?

We've not yet directly seen any ROI, but we weren't expecting to.

What's my experience with pricing, setup cost, and licensing?

The pricing can always get better, but it's pretty reasonable and it's a pay as you go model.

Which other solutions did I evaluate?

We evaluated Dell Boomi and we looked at Informatica.

What other advice do I have?

The user interface is easy enough to use. I don't really have any complaints about it. In terms of advice for implementing and using, I would say you should make sure you've got good internal skills.

I would rate this solution 8 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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