What is our primary use case?
We use several tools that are part of AWS, which are onboarded to our infrastructure.
We have five or six EC2 instances that make up our AppDynamics component of the link. We are using Paperclip for restoring files, and we use other scripts as well. These are tools that we use from day-to-day.
What is most valuable?
Using AWS is really helpful for saving costs. We used to have to budget a lot for hardware costs, but now we have EC2 instances that are based on the requirements. For example, if you want one CPU then the cost is based on that, whereas if you require more, then it is automatically included.
What needs improvement?
There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience. If they gain experience with it, then they will be happy to use it in the future.
Training could be in the form of more documentation or training videos. Any increase would make this solution easier to handle.
For how long have I used the solution?
I have been using Amazon AWS for almost two years.
What do I think about the stability of the solution?
We use AWS on a daily basis and it is really stable.
What do I think about the scalability of the solution?
We have more than 10,000 users on AWS and we are definitely planning to increase usage. We are the MNP and we have close to one million users in our India location.
Currently, we are introducing our web support and once we need infrastructure to be installed, we will create more instances.
How are customer service and technical support?
The technical support is really good because whenever we we need help, we just raise a ticket and we get a solution.
Which solution did I use previously and why did I switch?
I know a little bit about Azure and GCP, but I am only really familiar with AWS. From our perspective, 60% of users implement AWS.
How was the initial setup?
The initial setup is straightforward. We have the guidelines and documents from AWS, so it is easy for us. AppDynamics is also supporting us for the installation of their components.
The time required for deployment is not long. Creating an EC2 instance only takes between 15 and 20 minutes.
What about the implementation team?
We no longer need a team for the installation. When we first started, they guided us, and now we have the experience that allows us to do it on our own.
What other advice do I have?
AWS and its cloud platform are getting to be well known through social sites and other sources. It is definitely a product that we recommend. We have experience with it and encourage other people to use it as well.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?