Amazon AWS Review

A complete cloud infrastructure solution with many valuable features and great scalability and stability

What is our primary use case?

We have migrated on-premises infrastructure for a customer to the AWS cloud with different workloads, such as Windows, Linux, Oracle, and SQL Server. It is a public and hybrid cloud deployment.

What is most valuable?

It has several valuable features, but the load balancer, auto-scaling, and RDS database are the main ones. It is a complete cloud infrastructure solution.

What needs improvement?

In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support.

The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider.

Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS.

What do I think about the stability of the solution?

It is very stable. There are no problems with its stability.

What do I think about the scalability of the solution?

Its scalability is perfect and great. We have around 300 users.

How are customer service and technical support?

Their technical support is okay, but it can be better. This is something for which there is room for improvement. We get more support from some of the other providers as compared to AWS.

How was the initial setup?

It had medium complexity. It was not too complex, but it is never simple to migrate to the cloud. It took three months. 

Several people were involved in its deployment. We had 13 people in total. There were about eight people from our side and maybe five people from the customer side.

What's my experience with pricing, setup cost, and licensing?

It is much more expensive than any other cloud provider.

What other advice do I have?

I would rate Amazon AWS a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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