Amazon AWS Review

The technical support was a 7 on a scale of 1-10, but dynamic usage and flexibility.


What is most valuable?

Dynamic usage and flexibility in choosing configurations. Also the fact that Amazon’s security team is much larger than anything I could ever assemble gives me reliance that this run time environment is going to be more secure than anything I can deploy.

How has it helped my organization?

I needed to stand up a prototype server that did not conform to my corporate IT standards. By using AWS I was able to stand up my prototype in a few hours, run my demo and be done.

What needs improvement?

The connection between the billing console and the management console is not obvious so shutting down a machine was hard to find initially and resulted in excess billing.

For how long have I used the solution?

I have been using this solution for 5 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service: Customer service was pretty good. It was responsive but it took 2-3 iterations on the billing/Management issue before they understood the problem I ran into.Technical Support: The technical support was a 7 on a scale of 1-20

Which solution did I use previously and why did I switch?

I have used Amazon Elastic Beanstalk and Windows Azure. My primary choice to use AWS was because the prototype server stack was specified as an AMI (Amazon Machine Image).

How was the initial setup?

If you have not used AWS, its not as straightforward as it could be to choose what stack configuration a particular AMI requires before loading it. OTOH the “Amazon Web Service Pricing Calculator” is currently the gold standard for cloud vendors.

What about the implementation team?

We implemented in-house.

What was our ROI?

Not applicable, the ROI came from the agility to quickly standup the environment I needed.

What's my experience with pricing, setup cost, and licensing?

Approximately $200/mo.

Which other solutions did I evaluate?

I have used Azure, and Horuko.

What other advice do I have?

Use the AWS pricing calculator to understand how the services fit together.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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