What is our primary use case?
We have, for example, a big analytical platform running on top of AWS. We have many Lighthouse projects in the digital space running on AWS. We have so many things running on AWS. We use it for storage services. We use it for computing services. Its use cases are really very broad.
What is most valuable?
The product is very easy to use. It's flexible.
It's the leading cloud platform in the world, and it has a very wide variety of services.
The product has a very good ecosystem of its own.
The product has proven itself to be very stable.
The scalability of the product is great.
Technical support is quite helpful.
What needs improvement?
The solution could always be further improved on the commercial side of things. Amazon Web Services are not cheap. It would be ideal if it was less expensive for the customer.
For how long have I used the solution?
We've been using the solution for a couple of years at this point. We're a good AWS customer.
What do I think about the stability of the solution?
The stability is very good. the performance is excellent. It doesn't crash or freeze. There are no bugs or glitches. Overall, it's excellent.
What do I think about the scalability of the solution?
The solution can scale very, very well. If a company needs to expand it, it can do so without too much trouble.
Currently, I would say, the number of end-users who use applications on top of AWS is only at about 1,000.
We do have plans to continue to use the product and to expand it in the future. We will be scaling it ourselves.
How are customer service and technical support?
We've used technical support in the past. We've been very happy with them overall. I have no complaints. they are helpful, knowledgeable, and responsive.
How was the initial setup?
There is no installation or implementation per see. It's a cloud service. You simply have to sign up.
What's my experience with pricing, setup cost, and licensing?
The solution can get rather pricey. It should be more reasonable. It's our main complaint about the product - the total cost of ownership is just too high.
We aren't buying licenses, we are buying cloud services.
What other advice do I have?
We are an enterprise with thousands of applications. We have really a broad mix of infrastructure. We have a technology standard list of several thousand products. We use a lot of AWS services. We're a customer and an end-user.
As a cloud-based solution, we're always using the latest version.
I'd rate the solution at a nine out of ten. We've been very happy with it overall.
I would recommend the product to other users and companies.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)