Amazon EMR Review

It's less expensive than in-house hosting and much more scalable when needed to process larger volumes of data, but it needs better monitoring and debugging.


What is most valuable?

  • Availability
  • Scalability
  • Zero maintenance

How has it helped my organization?

Less expensive than in-house hosting, much more scalable when needed to process larger volumes of data.

What needs improvement?

Better monitoring, debugging, and stability are all needed.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Not consistent. Sometimes great, sometimes poor.

Technical Support:

Not consistent. Sometimes great, sometimes poor.

Which solution did I use previously and why did I switch?

We used another vendors cloud solution to host our own Hadoop cluster. It wasn't scalable and productive enough,

How was the initial setup?

It was straightforward.

What about the implementation team?

We did it in-house.

What was our ROI?

It varies from vendor to vendor and depends on usage.

What's my experience with pricing, setup cost, and licensing?

It varies from vendor to vendor and depends on usage.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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