What is our primary use case?
The primary use case of this solution is for the storage of large amounts of data.
It's a public cloud deployment model that anyone can deploy.
There is no need to upgrade as they don't have versions, it's a managed service, it's hybrid. There are changes that we make internally. It's Amazon S3.
What is most valuable?
The most valuable features are the high availability, high performance, IAM access control, and server-side encryption.
What needs improvement?
Some of the areas that could be improved are the dashboard, and to have a richer functionality.
Because there are so many services offered by Amazon, they can do anything. If we were to add anything it wouldn't be anything inside of it, but services on top of it.
There is a concern with security. In one of our main use cases, we prescreen, but we have to create a gateway or layer on top of it to access the data in that particular case. Because the user accesses the data, they to be authenticated before doing so.
It indicates that the users of our systems need to gain access to this data. Amazon allows access with this mechanism called Presigned URL.
We need to share files, so we upload the file and request a link from Amazon, which allows you to share with anyone. The link is signed, which is the reason it is called Presigned. However, this sign is not compliant with internet regulations.
In our company, we are concerned with privacy regulations. In the United States, there is a law and regulation that is called HIPPA. It's a regulation on how to keep patients' data private and how to protect it. Amazon S3 is eligible for HIPPA compliance, but not with the Presigned URL.
This is very important and because we cannot use the Presigned URL, we have to build the layer on top of Amazon S3. As a result of having to do this, we lose performance, availability, and we lose some benefits of Amazon S3.
A feature that should be included is to find and provide a HIPPA compliant solution for the Presigned URL.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
This a stable solution. We are not aware of any technical issues.
We are a large company and everyone uses this solution. Approximately one hundred users in different areas made up of developers and administrators.
While we have a small technical team, there is almost no maintenance with this solution. It's fully managed.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
Technical support is very good.
They are very professional and they respond quickly. If they don't have a solution, they will contact they development team in Amazon and provide you with a detailed response with a solution to resolve the issue.
They are very thorough and I really appreciated it. They helped me.
I am more than satisfied with the support and would recommend using the support.
If you previously used a different solution, which one did you use and why did you switch?
We have not used any previous cloud-based solutions.
How was the initial setup?
The initial setup is straightforward.
The download is very easy and can be used in seconds.
What about the implementation team?
I performed the implementation of this solution.
What's my experience with pricing, setup cost, and licensing?
This solution has reasonable pricing and a low cost.
Which other solutions did I evaluate?
We didn't evaluate other options. Amazon accounts are straightforward.
There is always a choice on whether or not you will use the cloud. If you make the choice to use the cloud then you can choose if you are just using Google or Microsoft. When you already have an account with Amazon, your choice is Amazon S3.
There are other solutions, but for us the choice to use Amazon S3 was clear.
What other advice do I have?
It's difficult to offer advice as it depends on the use case and what this solution is intended for.
This solution is managed fully, and there is no need for upgrades or anything. It's cloud-based. If you just Gmail, you don't upgrade Gmail.
I would recommend this solution for companies of any size. It's good for starting up because you only pay for what you use. It's internet-capable, making it good for any company.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.