Apache Airflow Review

Quick and easy to set up, but the technical support needs to be improved

What is our primary use case?

Our primary use case is to integrate with SLAs.

What is most valuable?

The most valuable feature is the workflow.

What needs improvement?

Technical support is an area that needs improvement. The contact numbers should be readily available so that we can call to get support as required.

In the future, I would like to see a single-click installation.

For how long have I used the solution?

We have been working with Apache Airflow for approximately one month.

What do I think about the scalability of the solution?

In our company, we are doing a POC and there are only three users. We have also implemented it for clients.

We do plan to increase our usage and the POC that we are now working on is something that we will implement for other clients if it works.

How are customer service and technical support?

We are not satisfied with technical support. We rely on using Google to identify solutions for the problems we have.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to Airflow.

How was the initial setup?

The initial setup was straightforward and it does not take long to complete. The deployment took no more than an hour.

Which other solutions did I evaluate?

We evaluated Control-M and another similar product from IBM.

What other advice do I have?

This is a good product and I definitely recommend it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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