Monitoring and mediating the risks are the most beneficial features.
Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards. Thus, monitoring the actual quality of work in AppDynamics is the most valuable feature to us.
Room for Improvement
It would help to maybe have a more graphical interface and more user-friendly graphics. I don't think that Java is so adaptable since the marketplace has improved a lot. Thus, they have to improve in terms of the GUI.
There was not that much downtime experienced.
It is scalable across the board. We have implemented it across our company. It will meet the needs of the company, going forward.
Customer Service and Technical Support
The other team took care of the support. I am only a DBA but as far as I know, I haven't heard of any issues as such.
The setup is very simple. To be honest, it is pretty straightforward. They sent a team to help us out with the implementation. From the database side, we worked with the product team members to put in the database and also for the infrastructure laydown. It was straightforward.
It is a good product and I would highly recommend it.
Whilst looking for a vendor, the most important criteria is honesty. I don't want to waste time, so I want honest feedback. We don't want any lame excuses such as, there is no patch or that they are still working on it and so on. Thus, honesty is most important.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 27 2017