AppDynamics Browser Real-User Monitoring Review

A stable solution for providing insight into performance


What is our primary use case?

We are a reseller and AppDynamics is one of the products that we sell to our customers.

Our customers use it to gain insight into performance.

What is most valuable?

The most valuable feature is the end-user monitoring.

What needs improvement?

I would like to see support for mobile testing and mobile monitoring.

The cost is something that can be improved.

For how long have I used the solution?

We have been working with AppDynamics for almost 10 years.

What do I think about the stability of the solution?

We have not had any issues with stability.

What do I think about the scalability of the solution?

Scalability has not been a problem.

How are customer service and technical support?

We provide in-house technical support for our clients. We have found that AppDynamics is pretty selective when it comes to providing technical support.

How was the initial setup?

The initial setup is not very straightforward, so it takes some time to complete.

What about the implementation team?

Implementing this solution will require some help.

What's my experience with pricing, setup cost, and licensing?

This price of this product is expensive.

What other advice do I have?

Some of our customers are making the transition to cloud-based deployment, which is something that we are helping them with.

Overall, this is a good product and it is one of our top recommendations.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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