Transactional awareness. The team really enjoyed being able to track a transaction from start to finish. Not really a feature but I find the interface easy to use.
Improvements to My Organization
Gave us a tool to track down slow transactions quickly.
Room for Improvement
Use of Solution
Just LDAP integration.
We haven't seen any stability issues.
We haven't seen any scalability issues.
Customer Service and Technical Support
Customer Service: 8 out of 10 - I felt that the AppDynamics team was very engaged and more than willing to help but we never really got to a reasonable solution within the timeframe I had.Technical Support: 7 out of 10 - same reasoning as above.
AppDynamics setup was straightforward.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Jun 02 2014