The fact that we can track all steps from a transaction and find the relation with the OS. With the metrics AppDynamics provides us with, we have a complete picture to draw conclusions.
Improvements to My Organization
We have already found memory leaks in some systems. And also some SQL calls to the DB that cause issues.
Room for Improvement
We miss more information for tweaks at the OS level and resource usage. Also making the integration with AppDynamics easier would be a good improvement.
Use of Solution
No, we didn't encounter any issues with deployment.
Sometimes the dashboard and some screens flick and run with information.
No, at the moment we have in all systems and we are not finding any trouble or bottle-necking.
Customer Service and Technical Support
Customer Service: Their response times are really good and they're knowledge about the product.Technical Support: Excellent!
No, we always look for the simplest ways. We run the implementation without any issues.
We implemented in-house.
Pricing, Setup Cost and Licensing
What I can say is that we didn't have any surprises with regards to cost. Everything was clear from the beginning.
Other Solutions Considered
We looked into several different products but never integrated any of them. We mainly looked at Hyperic and New Relic.
Sizing of the product in term of the server to run it or architecture is the secret to success.