What is most valuable?
Monitoring and mediating the risks are the most beneficial features.
Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards. Thus, monitoring the actual quality of work in AppDynamics is the most valuable feature to us.
What needs improvement?
It would help to maybe have a more graphical interface and more user-friendly graphics. I don't think that Java is so adaptable since the marketplace has improved a lot. Thus, they have to improve in terms of the GUI.
What do I think about the stability of the solution?
There was not that much downtime experienced.
What do I think about the scalability of the solution?
It is scalable across the board. We have implemented it across our company. It will meet the needs of the company, going forward.
How is customer service and technical support?
The other team took care of the support. I am only a DBA but as far as I know, I haven't heard of any issues as such.
How was the initial setup?
The setup is very simple. To be honest, it is pretty straightforward. They sent a team to help us out with the implementation. From the database side, we worked with the product team members to put in the database and also for the infrastructure laydown. It was straightforward.
What other advice do I have?
It is a good product and I would highly recommend it.
Whilst looking for a vendor, the most important criteria is honesty. I don't want to waste time, so I want honest feedback. We don't want any lame excuses such as, there is no patch or that they are still working on it and so on. Thus, honesty is most important.