AppDynamics Review

We needed application interrogation. Technical support is top notch.


What is most valuable?

The application interrogation and business transaction mapping are the most valuable features.

How has it helped my organization?

It allows us to quickly get to a mean time to repair by identifying the problem a lot faster.

What needs improvement?

I would like to see better dashboarding and an easier way to redefine transaction names.

What do I think about the stability of the solution?

Stability’s fine; it’s pretty stable.

What do I think about the scalability of the solution?

It definitely is scalable over many different applications.

How is customer service and technical support?

AppDynamics technical support is top notch.

Which solutions did we use previously?

We were not previously using any solution. We knew that we needed to find some way to do some application interrogation.

Which other solutions did I evaluate?

I'm not sure what my current company looked at before they brought it in.

At previous companies, I've looked at AppDynamics competitors including New Relic, Dynatrace and BMC APM.

The most important criteria for me when selecting a vendor like AppDynamics is functionality and ease of implementation.

What other advice do I have?

Do your homework and make sure that AppDynamics is right for you. I'm pretty sure it would be.

It works really well. It does its job, as far as digging into the Java and finding out what the problems are when they occur in real time.

We are not using APM with other AppDynamics products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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