AppDynamics Review

The single view into applications shows how they run, errors, and trends.

What is most valuable?

From a reporting and dashboarding perspective, their API, which is what I deal with the most, is unmatched by any company that I've come across.

How has it helped my organization?

We're able to get a single view into applications and their performance; the way they run, errors, and trends. We're able to turn that around back to the developers and help them tweak their code and applications.

What needs improvement?

Coordinating upgrades across systems would absolutely be a huge benefit. I don't deal with a lot of the upgrades. I just get the emails saying that there have been upgrades. We're on the SaaS platform, so I don't see the platform upgrades, either. Nonetheless, that would actually be a huge benefit.

What do I think about the stability of the solution?

I haven't seen any downtime myself.

What do I think about the scalability of the solution?

I haven't seen a whole lot of limitations from an input perspective. It’s been pretty good so far. The performance actually blows the competition away, from what I've seen.

How is customer service and technical support?

When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough with their answers. I’m happy with the resolution.

How was the initial setup?

I was involved in the setup of the single sign-on integration for our company, as well as getting the users set up and trying to get permissions set up. That required a little finessing and conversations with AppDynamics, but for the most part, it was pretty simple.

What other advice do I have?

Reach out anytime you have questions, because they're very responsive to answer.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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