AppDynamics Review

A performance engineering tool with minimal overhead. It only pulls the data it needs.

What is most valuable?

The performance issue identifying feature with the transaction snapshots is the best feature I see.

How has it helped my organization?

Before it goes to production, it's easy to identify the performance issues. It's one of the good performance engineering tools with minimal overhead. I know there are other APM tools on the market but I like the features it provides and the way it pulls metrics. It doesn't pull all the data; it just takes some of the data, whatever it needs. That helps to reduce overhead in performance.

What needs improvement?

In the transaction naming features, for business transactions, we are not always able to tie a business transaction to a real user transaction. Even though we have some options to do that, it's not done 100%. If a user submits a transaction and it in turn triggers 4-5 different URLs, tying all of them together to a single user transaction doesn't happen well.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

We have used it for very high volume applications and it works fine.

How is customer service and technical support?

Technical support is the best thing with AppD. I'm very happy with the tech support they do. They're very quick in responding to the request.

How was the initial setup?

Initial setup was straightforward. I'm doing administration for AppD today. It is straightforward.

Which other solutions did I evaluate?

AppDynamics provided all the features we were looking for in an APM tool. We had a list of things that we wanted to have in-house; it did provide the pricing; and especially the overhead was minimal because it doesn't capture all the data. The other tools on the market, unless we tell it to reduce the amount of data to capture, it does capture all of the data by default.

What other advice do I have?

Try using the trial version which AppD provides. Their customer support is very good. If you have questions specific to your applications, you can reach out to customer support. They'll come on site and help you with all the questions and they can do the set up.

We also use AppDynamics Real User Monitoring, where we get end user performance. We also use AppDynamics Database Monitoring, so we can tidy up if there is a DB issue; what is causing the database issue. They're all integrated with each other.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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