AppDynamics Review

Developers use the graphs to see what is happening in production.

What is most valuable?

The most valuable feature is mainly the graphs that it puts together; the JVM, the heaps, the classes that get called, the number of calls from tiers to tiers.

How has it helped my organization?

I think the graphs are mainly used by developers to see what happens in production. We don't know; our workloads. We've been exposed to the internet. We don't know what's coming.

What needs improvement?

I would like, for example, to see something similar to a heap dump; exactly which objects are over there. I'm not sure it's possible or not. This is a challenge.

A friend compares it to JavaMelody, which I think gives them some of the features that they still want that application to be active. I think it's mainly about the number of threads, SQL executions and similar items, at a certain point in time when you look at them. That could be something.

Sometimes, it can be a little bit too crowded; all the screens. Once you put your dashboards together and you know exactly what you're looking for, it's OK. But if you're always trying to find new problems that you don't know about, maybe that's a little bit harder.

What do I think about the stability of the solution?

I haven’t had any stability or scalability issues; that's good.

How are customer service and technical support?

I haven’t had to use technical support.

Which solution did I use previously and why did I switch?

It kind of came my way from the development team. We used to have Confio Ignite, which was pretty good for me. Then we dropped everything, and then at some point, we needed something new, and we came across AppDynamics.

In general, when I’m considering vendors to work with, I look for the quality of the product and the support. I don't want to be offered professional services every time I call in for an issue, because we are kind of self-reliant. Those are the two things I look for.

How was the initial setup?

Initially, I had the internal controller, which was a little bit more challenging, but then we switched to the cloud ones. It's just easier, I guess.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

What other advice do I have?

It's very easy. It's been easy. The dashboard that comes automatically, the mapping with all the services, the externals; those are all pretty good.

I do not use any other AppDynamics solution.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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