AppNeta Review

The most valuable feature for us is its ability to provide quick visualizations of many aspects of application performance in one place.

What is most valuable?

The most valuable feature for us is its ability to provide quick visualizations of many aspects (front end, back end, software layers, etc.) of application performance in one place.

How has it helped my organization?

Since we implemented it, we've seen multiple performance improvements, which in turn results in increases in revenue and efficiency.

What needs improvement?

It needs more improvements in monitoring of video streaming performance as well as more layers of breakdown in the front end performance.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Yes, we had some issues with deployment. Specifically, there were a few slight issues with method signatures changing. These issues were, however, easy to debug since support was readily available.

What do I think about the stability of the solution?

We had no issues with stability.

What do I think about the scalability of the solution?

We had no issues with scalability.

How are customer service and technical support?

Customer Service:

I'd rate customer service a 10 out of 10.

Technical Support:

I'd rate technical support a 10 out of 10.

Which solution did I use previously and why did I switch?

Other teams had this initiative before, but I’m not aware of the tools themselves. They weren’t as widely deployed in our company.

How was the initial setup?

The initial setup was straightforward because both documentation and support were readily available.

What about the implementation team?

We implemented it with our in-house team.

What was our ROI?

It's hard to measure ROI due to our company structure. I can safely say, though, that sales increased overall as a result of having applied improvements based on the data analyzed.

What's my experience with pricing, setup cost, and licensing?

I am not fully in contact with the pricing and licensing aspects since they were handled by someone else.

Which other solutions did I evaluate?

I know the company evaluated other options, but I can't comment since the evaluation was done by other teams.

What other advice do I have?

Take the time to apply and study the functionalities. It can do a lot, and it’s usually not utilized to its full potential.

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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