AppPulse Suite Review
It allows us to determine whether features in our applications are valuable to our customers.


Valuable Features

  • FunDex
  • Slice and Dice

Improvements to My Organization

It immediately enables us to see all the versions that our customers use, and helps us manage the different ones available. It helps us to figure out the day-to-day usage and preferences of our customer. There are features that we have been working on for years and we need to know if our customers are using them to determine their value.

Use of Solution

I've used it for two years.

Deployment Issues

There were unique challenges, but HP was able to help us with them.

Stability Issues

There are some cases where the product cannot perform an analysis initially, and this may be a stability issue.

Scalability Issues

No issues at all.

Customer Service and Technical Support

Customer Service:

We work directly with HP R&D, which makes it much more comfortable and responsive.

Technical Support:

They immediately helped us with every ticket we opened. They’re very strong.

Previous Solutions

We are also using One4Mobile at the moment.

Initial Setup

Generally it was straightforward.

Implementation Team

We’re a consulting company, so we are the ones who implement it for our customers.

ROI

It’s as fast as it can be.

Pricing, Setup Cost and Licensing

The price charged depends on the amount of users.

Other Solutions Considered

I tested other products but HP offers the best bang for the buck.

Other Advice

In order to do a good deployment, do things in small steps and think it through, don’t do it all at once. You need to choose the right app to invest in, and you need to pick your battles.

Feel free to contact me, I’ll be happy to help.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We are an HP Software partner.

1 Comment

Thanks Idan for your review. We are working to integrate with many other HP offers, I am sure you'll find a lot value in that, as an HP partner.

Like (0)30 July 15
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