What is most valuable?
- As an ISP, it is important to know from where the traffic comes so as to neutralize any attacks.
- The Arbor Networks SP device provided great visualization of the network traffic.
- Arbor Networks TMS is for cleaning the DDoS traffic, which is used sparsely.
How has it helped my organization?
The Arbor Networks SP device allowed us to optimize the network traffic. For example, it helped us to find the best IP network route to reach certain countries with low latency.
What needs improvement?
My opinion is that these Arbor devices should be scalable, in terms of the hardware.
Network bandwidth is rapidly increasing. Therefore, it is not practical to predict the network traffic as what it will be in five years time and also, to accordingly plan the required hardware specifications.
For how long have I used the solution?
I have been using this solution since 2009.
We have been using the Arbor Peakflow SP CP-5000 and Arbor Peakflow TMS 2700.
What do I think about the stability of the solution?
Both the devices were very stable at the operation.
What do I think about the scalability of the solution?
Unfortunately, these devices are not scalable and we have to upgrade to the next model in order to increase the threat mitigation capabilities.
How are customer service and technical support?
We’ve received technical support mainly from Thailand. The guy who supported us was very competent with the products.
Which solution did I use previously and why did I switch?
We were not using any other solution before.
How was the initial setup?
The initial IP configuration has to be done in a command line, but the rest you can do via the web interface.
What's my experience with pricing, setup cost, and licensing?
As a comparatively medium-scale ISP, we struggled with the license restrictions. By default, the Arbor SP device has only five licenses, which means only five routers can be integrated.
Which other solutions did I evaluate?
At that time (2008-09), when we checked the other options, there was not even a single product vendor that had the ability to do both network traffic analysis and DDoS traffic cleansing.
There were other proposals such as Radware and Cisco Guard for DDOS protection.
What other advice do I have?
It is vital to identify the number of routers that are going to be integrated and the scrubbing capacity required for the expected lifetime of the product, as it is not scalable once you have purchased it.
For others who expect to implement Arbor, the key prerequisite is to identify the network devices that are going to integrate, since it will dictate the licensing. Since it is not scalable, so users should have to get this right before purchasing the product.
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