* The Arcot team provides innovative solutions to multi-factor authentication. Clearly one of the better retail-facing encryption solutions available.
* The team's knowledge of encryption and security technologies concepts, is its strength.
* The team has a capable implementation team, and if issues arise their escalation process is timely and effective.
Room for Improvement:
* As strong as they are in the core encryption and security technologies, they have less appreciation for the user experience. Their solutions are not as adaptable at the UI level as their competitors.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jun 26 2012