- Command Center
The ArcSight ESM allows for easy log analysis as well as correlation and alerting. Logger is an indexed database which allows for faster, historical searching. The versatility to use SQL queries is helpful.
There are some limitations on the functionality of Rules that I would like to see expanded. I would like to see some better support options in the ArcSight community for HP Protect. Unless someone in your organization is an ArcSight SME, you are going to have a difficult time getting answers.
I've used it for two years.
There were no issues with the deployment.
We've not had any issues with the stability.
We've had no issues scaling it for our needs.
I would give it 3/10. A lot of the support is community based. That strategy can work, but the answers are sometimes incomplete, incorrect, and can take a long time to get.
I have used QRadar and Splunk. Both have great functionality that make them easy to use, but ArcSight has a very consistent layout and their logic is easy to figure out.
I was not involved in the setup.
I'm not involved in pricing or licensing.
It's a well rounded product especially with the addition of Logger and Command Center. I felt it was easy to understand and use right from the start. There are some companies that do not take advantage of everything ArcSight can offer. A problem I think ArcSight can fix with better support alternatives.