It is the most flexible and embracing process modeling tool.
It is the most flexible and embracing process modeling tool.
The price is too expensive.
Version updates create deployment issues and support isn’t always aware of them.
I have not encountered any remarkable stability issues.
I have not encountered any remarkable scalability issues.
Customer service is 7/10.
Technical Support:Technical support is 7/10.
I did not previously use a different solution.
Initial setup was straightforward.
A vendor team implemented. Their level of expertise was 7/10.
It’s difficult to provide ROI information, because it depends on the costumer and how it uses the product. With this product, it probably takes at least 1.5 years to see ROI.
Before choosing this product, we evaluated it against SYDLE SEED.
It is a great solution, but the creation of a process department inside the organization is essential to make a real PDCA cycle for the business processes.