Aruba ClearPass Review

It has improved WiFi security and guest on-boarding to our networks, but it needs to be more vendor independent.

Valuable Features

The most valuable feature is the guest on-boarding (BYOD provisioning, centralized access policies, posture assessment, etc.)

Improvements to My Organization

It has improved WiFi security and guest on-boarding to our networks.

Room for Improvement

It could be more vendor independent.

Use of Solution

I've used it for one year.

Stability Issues

I have had issues in regards to the stability.

Customer Service and Technical Support

The technical support is satisfactory. However, there is a room for improvement.

Previous Solutions

I did not use any other similar product.

Initial Setup

The initial setup was quite complex because of the lack of detailed documentation.

Implementation Team

I implemented it in-house. My advice is to first set up the pilot for a small environment and then go all out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Division at Lais s.r.l.Real User

"It could be more vendor independent."
why you tell this? i use clearpass guest module for hotspot build on chillispot (so opensource based devices) and radius coa works well

18 December 15
WiFiSupermanReal UserELITE SQUADTOP 5

I have found technical support to be excellent, but do not be afraid to escalate if you feel you are as proficient or more so than the intial tech.

25 January 16
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