Aruba ClearPass Review

It checks the health of computers before granting them access to the network.


Valuable Features

The most valuable feature is the OnGuard agent which performs posture assessments.

Improvements to My Organization

This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.

Room for Improvement

Access Tracker section and ClearPass Insight have rooms of improvements.

For Access Tracker: it would be great if Aruba added more information in the Access Tracker section, such as an endpoint’s IP address, device category, name/description of network device, and SHL name, if any.

For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC. This is the thing that consumes the most time and could lead to performance issues for ClearPass Insight.

Use of Solution

We've used it for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

9/10

Technical Support:

9/10

Previous Solutions

I didn’t use another solution.

Initial Setup

When there are a lot of requirements, the initial setup will be complex, so it depends on the organization’s requirements.

Implementation Team

It was through a vendor team, and I would advise anyone going to implement this solution to enable all features during the initial setup and try to get some reference from the vendor in order to contact them and ask them about their experience.

ROI

For licensing, it depends on the organization’s capacity.

Other Solutions Considered

I didn’t evaluate another solution.

Other Advice

I would advise you to get support directly from the vendor and not use the partner support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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